We are looking for an IT Support Analyst to join our rapidly expanding IT team based in West London. Your primary responsibility will be to provide support to the staff internally and to solve any IT problems and provide technical assistance to users.
Use various technologies, including hardware and software, networks and user access
Troubleshoot IT issues and provide effective technical solutions
Monitor and maintain a secure network environment
Provide technical support to users in an efficient and friendly manner
Ensure that all IT systems and applications are running smoothly
Identify and implement improvements to IT systems and processes
Liaise with senior members of staff for technical support